Get help with your Techgenics Connect profile, digital card, QR code, Google Wallet, account access, or business account.
Techgenics Connect allows eligible users to save their Connect digital professional or business card to Google Wallet.
The Google Wallet integration is currently in a pre-publishing stage while our issuer account completes Google’s publishing approval. During this period, some passes may appear in demo/test mode and display a “TEST ONLY” label. This is expected and does not mean anything is wrong with your account.
Our team is here to help with anything related to your Connect profile, digital card, or Google Wallet. Reach us by email and we’ll get back to you.
Support email: [email protected]
Techgenics Connect is a digital professional identity platform from Techgenics Consulting Group. It lets individuals and businesses create a professional profile, share a digital business card, and generate a QR code that links to their Connect profile.
Create an account from the Connect Get Started page, verify your email, then complete your profile with your name, title, photo, and contact details. Once saved, your digital card and QR code are generated automatically.
Yes. Connect supports both personal professional profiles and business profiles. Businesses can set up a branded business account and manage their organization presence within Connect.
Eligible users can save their Connect digital card to Google Wallet from their Connect profile when the option is available. Make sure you are signed into the correct Google account and that Google Wallet is supported on your device.
The Techgenics Connect Google Wallet integration is currently in a pre-publishing (demo/test) stage while our issuer account completes Google’s publishing approval. During this period, passes may display a “TEST ONLY” label. This is expected and does not indicate a problem with your account. The label is removed once Google grants publishing approval.
Yes. Your Wallet pass is generated from your Connect profile. Update your details in Connect, and where supported, regenerate or refresh the pass so your Wallet reflects the latest information.
First confirm your Connect profile is active and that you are signed into the correct Google account, then try generating the pass again from Connect. If the issue continues, contact Techgenics Connect Support and we will help you restore it.
Email us at [email protected] using the Email Support button on this page. Include a description of the issue and, where possible, the device and Google account you are using so we can help faster.