Privacy Policy

We collect personal information that you voluntarily provide to us, including your name, email address, phone number, company name, and any details you share through our contact forms, maturity assessment, project enquiries, or client portal.

When you use our website, we may automatically collect limited technical information such as your browser type, device information, and pages visited. This helps us understand how our site is used and improve your experience.

For client portal accounts, we store the credentials and project-related documents necessary to deliver our services to you.

We use your personal information to respond to enquiries, deliver consulting and transformation services, manage your client portal, send service-related communications, and improve our offerings.

We process your maturity assessment responses solely to generate your results and to follow up with relevant guidance.

We will only use your information for the purposes for which it was collected, unless we reasonably consider that we need it for another compatible reason, or where required by law.

By providing your personal information to us, you consent to its collection, use, and disclosure as described in this policy. Where appropriate, we will seek your express consent.

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. To withdraw consent, contact us using the details below. Withdrawing consent may affect our ability to provide certain services.

We do not sell, rent, or trade your personal information. We may share information with trusted third-party service providers who help us operate our business (for example, secure hosting and email delivery), strictly to the extent necessary to perform their functions.

We may disclose information where required to comply with applicable law, regulation, legal process, or enforceable governmental request, or to protect our rights, safety, and property.

We protect your personal information using appropriate physical, organizational, and technological safeguards. These include encrypted data transmission, access controls, and secure cloud storage for documents.

While we take reasonable steps to protect your information, no method of transmission or storage is completely secure. We continually review our practices to maintain a high standard of protection.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, to provide our services, and to satisfy legal, accounting, or reporting requirements.

When personal information is no longer needed, we securely delete or anonymize it.

In accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access the personal information we hold about you and to request corrections to any inaccuracies.

You may also request information about how your data is used and to whom it has been disclosed. We will respond to verified requests within a reasonable timeframe.

Our website may use cookies and similar technologies to enable core functionality and understand site usage. You can control or disable cookies through your browser settings, though some features may not function properly as a result.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party services you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on this page with a revised “Last updated” date.